Client Money Protection

ARLA's Client Money Protection


What is Client Money Protection?

Client Money Protection (CMP) is a compensation scheme which recompenses landlords and tenants should an agent misappropriate their rent, deposit or other client funds. 

 It is a requirement for ARLA Propertymark members to have CMP. 


Every year tenants and landlords lose thousands of pounds and suffer distress through dealing with agents who are inexperienced and do not deal with client money in a professional manner.

Protecting Your Money

As proud members of several governing bodies including ARLA, we hold your money in a designated client account and accounts are regularly subject to independent inspection.  

By using a regulated agent you are guaranteed:

  • To be consulting with a qualified and trained agent who can give you professional up to date advice and guidance.
  • That you are dealing with an agent who follows a code of practice and rules of conduct carried out by our professional body. 
  • That your agent has professional Indemnity Insurance and complies with issues such as handling and accounting for clients money, and the mandatory ARLA client money protection scheme.
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